The magnet is made from Soft PVC (polyvinyl chloride compound), the industry-standard material for pliable, colorful 3D embossed products. It offers a balanced combination of flexibility, shape retention, and vivid color reproduction.

Physical properties:

Unlike flat printed magnets, the 3D raised letters and graphics are integrally molded — not glued or screen-printed on top. This means the colors will never peel, crack, or fade under normal use. The dark blue border provides structural reinforcement and a clean, finished look.

Safety & certifications:

Key durability advantages over printed metal or acrylic magnets:

·  Colors are embedded in the material — no surface print to scratch off

·  Flexible PVC absorbs accidental drops without cracking

·  Water-resistant surface — wipe clean with a damp cloth

·  Flexible magnet backing conforms to curved fridge surfaces without popping off

Yes — every aspect of this design is customizable. The "JASPER + cable car" sample is one of countless possibilities. You can change the name, the graphic element, the color scheme, and the border treatment to create a unique product for your brand or destination.

Available customization options:

File requirements for custom artwork:

· Format: Adobe Illustrator (.ai), EPS, CorelDRAW (.cdr), or high-resolution PDF

· Color: Specify Pantone code for each individual element

· Stroke width: Minimum 0.5 mm line thickness for legible details

· We also offer a design assistance service — provide your reference image or rough sketch, and our in-house team will create production-ready artwork (free for orders above 500 pieces per design)

Common customization scenarios:

· National parks & landmarks — "YOSEMITE" + Half Dome / "GRAND CANYON" + canyon silhouette / "BANFF" + mountain outline

· City travel souvenirs — "PARIS" + Eiffel Tower / "TOKYO" + Shinkansen / "NYC" + yellow cab

· Personalized gifts — any name + birthday cake / star / heart / animal icon

· Brand / resort merchandising — brand name + resort landmark + brand-colors

Standard packaging uses protective bubble-wrap lining inside sturdy export cartons to ensure the magnets arrive in perfect condition. Each piece is individually packed to prevent scratching during transit.

Packaging specifications per carton:

Shipping options:

Shipping notes:

·  All shipments include commercial invoice, packing list, and certificate of origin

·  DDP (Delivered Duty Paid) service available for US, EU, and AU buyers — request a quote

·  Drop-shipping / direct fulfillment supported — we can ship to your customers with unbranded packaging or your branded inserts

·  Sample orders shipped by express (3–5 working days) — sample fee applies, refundable on first bulk order of 500+ pieces

Q1: What is the minimum order quantity (MOQ)?

For standard name-only designs, the MOQ is 100 pieces per unique combination. For combined name + custom graphic designs, the MOQ is 300 pieces per design. Sample orders are welcome with no MOQ — 1–3 pieces can be produced for approval before bulk production.

Q2: What is the typical lead time for bulk orders?

Production takes 10–15 working days after design approval and deposit confirmation. For complex designs with packaging customization, allow 15–20 working days. Express shipping takes 3–7 working days; sea freight takes 20–35 working days.

Q3: Can I customize the name, colors, and graphic element?

Yes. You can customize any aspect of the design: the name or wording, the 3D color of each letter, the graphic element (cable car, landmark, logo, animal, icon, etc.), the border color, and the backing. Pantone color matching is available. Provide your vector file or reference sketch, and we will create production-ready artwork.

Q4: Is the material safe for children?

Yes. The Soft PVC compound used is REACH and RoHS certified, meaning it contains no lead, mercury, cadmium, or other restricted substances. Upon request, we can also test to EN71-3 (migration of certain elements) for assurance that it is safe for children aged 3 and above.

Q5: How do I clean the fridge magnet?

Wipe with a soft damp cloth and mild soap if needed. Avoid abrasive cleaners, alcohol-based solvents, or scrubbing pads, as these may dull the surface gloss. The 3D raised design has no crevices that trap dust — a simple wipe restores its original appearance.

Q6: What is the sample policy?

Sample orders are accepted with a sample fee starting at $25 for 2–3 pieces including shipping. The sample fee is fully refundable when a bulk order of 500+ pieces is placed. Samples are produced using the same molds and materials as bulk production, so you can evaluate the exact finished quality. Lead time for samples is 5–7 working days, shipped by express (3–5 working days).

Q7: Can the magnet be used outdoors?

The Soft PVC material itself is water-resistant and can withstand brief outdoor exposure. However, the magnetic backing may lose strength over time if exposed to high humidity and temperatures above 60°C. We recommend indoor use for best longevity. The operating temperature range is -10°C to +60°C.

Q8: What payment methods do you accept?

We accept T/T (wire transfer) for bulk orders — 50% deposit upfront, 50% balance before shipment. For smaller orders and samples, PayPal and Alibaba Trade Assurance are also accepted. Letters of Credit (L/C) are negotiable for orders above $10,000.

Q9: What warranty do you offer?

We offer a 12-month warranty against manufacturing defects — including delamination of the backing, color bleeding, or magnetic strength degradation below usable levels. Normal wear from heavy use is not covered. If you receive a defective batch (more than 3% defect rate), we will replace the affected units free of charge.

Q10: Can you ship directly to my customers (drop-shipping)?

Yes. We support drop-shipping and direct fulfillment. We can ship to individual customer addresses with unbranded polybags or your own branded packaging. A packing list can be included with no pricing information. Please discuss this when placing your order so we can arrange the logistics accordingly.