Is this material safe and durable enough for long-term use?

Absolutely. The magnet is made from food-grade soft PVC (also referred to as PVC Soft Rubber) — the same material class used for children's toys and kitchen accessories. It is non-toxic, BPA-free, and complies with REACH, RoHS, and ISO 9001 manufacturing standards. The material has a Shore A hardness of 60 ± 5, striking a balance between soft flexibility and shape retention. It won't crack, warp, or yellow under normal indoor conditions within its service life.

Physical properties and performance data:

Why soft PVC over other magnet materials?

· Vs. acrylic magnets: Soft PVC is shatterproof and bendable — won't crack if dropped. Acrylic is brittle and prone to chipping.

· Vs. epoxy resin magnets: PVC is lighter, more impact-resistant, and significantly cheaper for volume production. Resin is heavier and more expensive per unit.

· Vs. metal/enamel pins: Soft PVC is fully flexible and safe for children; no sharp edges or exposed metal.

· Vs. paper/board magnets: PVC is waterproof, washable, and won't peel or tear. Paper magnets degrade within months in humid environments.

The 3D relief pattern is molded into the PVC during the injection process — not printed on the surface. This means the design will never scratch off, fade, or delaminate, even after years of daily use. A gentle wipe with a damp cloth restores its original look.

Can I print my destination name, logo, or brand design on this magnet?

Yes — full OEM customization is available. We can replace the bottom nameplate text (e.g., change "WEIZHOU ISLAND" to your city/destination name), adjust colors, modify the character pattern, or develop an entirely new design from your artwork. This product is designed specifically for tourist destinations, attractions, theme parks, event organizers, and brands that want custom souvenir magnets at wholesale volume.

Available customization types:

Design file requirements:

· Preferred format: AI (Adobe Illustrator), CDR (CorelDRAW), or PDF vector files — all paths outlined.

· Alternative: High-res PNG/JPG at 300 DPI minimum, with clear layers indicated.

· Pantone color codes must be specified for any color matching. We offer free color sample matching before production.

· Text must be converted to outlines/curves to avoid font mismatch.

Design assistance: Our in-house design team can help refine your artwork, convert file formats, or create a new mockup from your concept — free of charge for confirmed orders. Revisions are limited to 3 rounds for custom designs.

How is the product packed to prevent damage during transit, and how long does delivery take?

Each magnet is individually packed in a self-sealing clear polybag with a hang hole — ready for retail display. For wholesale shipments, magnets are stacked flat in layers separated by EPE foam sheets inside a 5-layer corrugated export carton. This multi-layer protection prevents scratching, bending, or magnetic surface damage during long-distance shipping.

Standard packing specifications:

Shipping logistics:

Shipping details:

· FOB port: Shenzhen / Guangzhou / Shanghai (specify your preferred port).

· Customs documentation: Commercial invoice, packing list, and certificate of origin provided with every shipment. REACH/RoHS test reports available upon request.

· Dropshipping service: We offer blind shipping (no branding/pricing included) for dropshippers. This requires a minimum of 200 pieces per design per shipment. Each unit ships in its own polybag with blank backing — ready to mail to your end customer.

· Payment terms: 30% deposit via T/T, 70% balance before shipment. PayPal and Alibaba Trade Assurance accepted. For repeat orders ≥ 3,000 pieces, we can negotiate net 30 terms.

Q1: What is the minimum order quantity (MOQ) for custom designs?

Our standard MOQ is 300 pieces per design for color-only changes (Pantone recolor). For nameplate text changes (e.g., changing "WEIZHOU ISLAND" to your destination name), the MOQ is 500 pieces. For full custom designs with new artwork, the MOQ is 2,000 pieces. You can mix multiple color variations within the same design to meet the MOQ.

Q2: What is the typical production lead time?

For existing molds (color/text changes only): 7–10 working days. For new custom designs: 15–20 working days from final artwork approval. Sample production takes 5–7 working days. Express shipping adds 3–7 working days. We recommend placing bulk orders at least 30 days before your target delivery date.

Q3: Can I request a sample before placing a bulk order?

Yes. We offer stock samples of existing designs at $15 per piece (including shipping via DHL/FedEx). Custom samples matching your artwork cost $50–$80, depending on the complexity. The custom sample fee is fully refundable upon your first bulk order of 500 pieces or more.

Q4: How do I clean and maintain these fridge magnets?

Wipe gently with a damp soft cloth and mild soap if needed. Do not soak in water, use abrasive cleaners, or scrub with hard brushes. Avoid prolonged direct sunlight exposure (UV may cause color fading over extended periods). Under normal indoor use, the magnet surface maintains its appearance for 2–3 years without visible wear.

Q5: Are these magnets safe for children and food contact?

Yes. The material is food-grade soft PVC compliant with REACH and RoHS standards. It contains no phthalates, BPA, or heavy metals. The magnet is non-toxic and safe for children aged 3+. However, the magnet itself is small enough to be a choking hazard for children under 3 — not recommended as a toy for infants.

Q6: Can the magnet hold heavy items like keys or small tools?

Each magnet has a holding force of approximately 50–80 g on a standard steel refrigerator surface. It is designed to hold paper items (photos, notes, postcards, business cards) but is not intended for heavy objects. For heavier items, we recommend our heavy-duty neodymium magnet series (separate product line).

Q7: What file formats do you accept for custom artwork?

AI (Adobe Illustrator) and CDR (CorelDRAW) are preferred — all text must be converted to outlines. PDF, EPS, and high-res PNG (300 DPI minimum) are also accepted. We do not accept Word, PowerPoint, or low-resolution JPEG files for production. Our design team can convert or redraw artwork for confirmed orders.

Q8: What if the magnet arrives damaged or has defects?

We offer a 100% quality guarantee. If the defect rate exceeds 3% of the shipment quantity (or if individual pieces are clearly damaged), we will replace the defective units free of charge on your next order. Claims must be submitted with photos within 7 days of receipt. Normal color variations of ±10% between production batches are not considered defects.

Q9: Can I get custom packaging with my brand logo?

Yes. Custom packaging options include: printed backing cards (300–400 gsm art paper, glossy/matte lamination), branded polybags (up to 2-color print), magnetic closure gift boxes, and display counter boxes. MOQ for custom packaging is 1,000 pieces per design. Packaging design lead time is 5–7 working days.

Q10: What payment methods do you accept?

We accept T/T bank transfer (30% deposit + 70% balance before shipment), PayPal (for small orders under $500), Alibaba Trade Assurance, and Western Union. For long-term partners with 3+ orders or annual volume exceeding 50,000 pieces, net 30 day terms can be discussed upon credit review. All prices are quoted in USD, FOB Shenzhen port.